PTCL Launched Smart TV Jadoo Plus

PTCL Smart TV Jadoo Plus

Islamabad (Sunday, March 24, 2013) – Pakistan Telecommunication Company Limited (PTCL) is a ICT services provider in Pakistan. It is providing Data and Multimedia services on DSL connection.

PTCL Smart TV Jadoo Plus Logo

PTCL Smart TV Jadoo Plus Logo

Smart TV Jadoo Plus is a new variation of Smart TV service.

Smart TV Jadoo PLUS shall be a big source of entertainment for customers. This product will provide customers with 125 channels stream (IPTV multicast stream).

More over it will provide customers with millions of videos and a huge library of free Movies. It also provides App store facility, through which our customers shall be able to use internet application like Facebook, twitter etc. on their television sets. Minimum 2 Mbps data rate or higher is the requirement.

PTCL Smart TV Jadoo Plus

PTCL Smart TV Jadoo Plus

Jadoo Plus Device charges

Customer can get the Smart TV Jadoo Plus on monthly installment of 2 year. The per month installments is PKR 600/-
The Smart TV Jadoo Plus device upfront charges are Rs 10,000. A customer can also have the device on installments.

Monthly subscription charges :

Monthly subscription charges :

 

DSL Data Rate (MB)

Smart TV Jadoo Plus Charges

2

600

4

500

6

400

8

300

10

200

Frequently Asked Questions (FAQs):

Q1. Who can avail Smart TV Jadoo Plus?
All the existing and new PTCL customers can avail this facility.

Q2. How can I get Smart TV Jadoo Plus?
Dial 0800-80-800 from you PTCL Phone OR visit your nearest OSS to avail the service

Q3. Is it must to have PTCL Broadband for Smart TV Jadoo Plus?
Yes PTCL Broadband is required for Smart TV jadoo Plus

Q4. Can Smart TV Jadoo Plus customer shift to PTCL Smart TV (IPTV)?
Yes, a customer can shift from Smart TV Jadoo Plus to IPTV or vice versa. The customer has first to unsubscribe to the existing service and apply for a new one.

Q5. Are there any installation charges of Smart TV Jadoo Plus?
No, there are no installation charges for Smart TV Jadoo Plus.

Q6. What are the upfront charges of Smart TV jadoo Plus Device?
The Smart TV Jadoo Plus device upfront charges are Rs 10,000. A customer can also have the device on installments.

Q7. Can customer pay for the Device in installment?
Yes, a customer can get the Smart TV Jadoo Plus on monthly installment of 2 year. The per month installments is PKR 600/-

Q8. What is the warranty period of Smart TV JadooPlus Device?
The warranty period is 1 year.

Q9. Is there any discount package?
Yes, the following discounts are applicable:

Q10. what are the basic requirements for Smart TV Jadoo Plus?
High speed internet access with 2Mbps or higher speed is required. A TV with composite or HDMI input support. Ability to connect the Smart TV Jadoo Plus in wired manner with the internet router/ hub.

Q11. Is there any kind of registration required for Smart TV Jadoo Plus?
Smart TV Jadoo Plus requires a one-time registration, which is done by the PTCL CPEI visiting your home at the time of installation. In case your Smart TV jadoo Plus shows as unregistered please contact 1218

Q12. What is included in the Smart TV Jadoo Plus kit?
Smart TV Jadoo Plus kit includes Ethernet cable, composite A/V cable, HDMI cable, power adaptor, remote control (with batteries) and Easy Set Up guide.

Q13. Is there a monthly subscription fee for using Smart TV jadoo Plus?
Yes, subscription fee of Smart TV Jadoo Plus is PKR 600 per month.

Q14. What types of TV does Smart TV JadooPlus support?
The Smart TV Jadoo Plus supports both composite (1 video + 2 audio) and HDMI inputs.

Q15. How many TVs can I connect to a Smart TV Jadoo Plus?
You can connect one Smart TV Jadoo Plus per TV.

Q16. What quality should I expect from Smart TV Jadoo Plus?
Best quality can be seen on TV channels.

Q17. How much network bandwidth is required for proper operation of Smart TV Jadoo Plus?
At least 2 Mbps PTCL Broadband connection is required.

Q18. How do I determine my Internet connection speed?
Click the Settings menu on the Home page of the user interface. Select the Network Speed Test from the menu and follow the directions.

Q19. How do I connect the Smart TV Jadoo Plus to the Internet?
You could connect the Smart TV Jadoo Plus through establishing a wired connection, connect your provided Ethernet cable to a free port on the router and follow the on-screen instructions

Q20. How do I power cycle the Smart TV Jadoo Plus?
You could power cycle the Smart TV Jadoo Plus by pressing the Power button on the remote for 8 seconds or you could disconnect the power adaptor input and reconnect after few seconds.

Q21. How do I get the best signal from my remote?
Keep the Smart TV Jadoo Plus in line with the remote for good reception of the remote signal.

Q22. Does the Smart TV Jadoo Plus have an internal hard drive for storage?
No, you could however connect an external USB hard drive through the USB 2.0 port at the rear of the Smart TV Jadoo Plus.

Q23. How can I view my YouTube favorites playlist on Smart TV Jadoo Plus?
Please create a YouTube account by going to www.youtube.com using your PC. You can then add videos in your favorite playlist. Once this is done, sign into your YouTube account from Smart TV Jadoo Plus and view videos from your favorite playlist.

Q24. What if I cannot see the Smart TV JadooPlus user interface after I connect the Smart TV Jadoo Plus?
Make sure that the TV input is set to the port where the Smart TV Jadoo Plus video cable or HDMI (HD) is connected.

Q25. How do I change the size of the video playback window?
Use the Func +/- buttons on the remote to increase or decrease the video playback window size.

Q26. How do I rate, bookmark, pause or find related videos when I am in YouTube?
Press the Menu key to see a list of all the available functions.

Q27. How do I find more information on a selected video?
Press the Info key to see more information.

Q28. Can I download and save a movie?
No, Smart TV Jadoo Plus currently does not provide the option for downloading a movie. But you can watch your stored movies through your USB flash drive or a USB external hard drive by simply connecting it to either of the USB ports at the back of Smart TV Jadoo Plus.

Q29. How to search in movies?
Go to the movies section. Press the search option on Jadoo remote. Enter the name of movie you want to search then press OK.

Q30. What does the App Market in the main menu do?
App Market provides applications such as Facebook, Youtube, twitter and more. You can install your favorite one from here.

Q31. How do I use Facebook on Smart TV Jadoo Plus?
Go to Apps Market in Smart TV JadooPlus, install Facebook from most recent apps. Go to www.popbox.com/facebook on any PC, login from your Facebook account, allow full access, and generate the CODE by on screen instructions. Enter the generated CODE into the Facebook app on Smart TV Jadoo Plus.

Q32. What will I be charged if I discontinue the Smart TV Jadoo Plus?
In case you want to discontinue your Smart TV Jadoo Plus, the following rules will apply for discontinuing the service

1)    Closure with-in 7 days (same month), No Device Charges and No subscription fee charged

2)    Closure after 7 days (same month), there will be no Device charges, however prorated subscription fee will be charged

3)    Closure after 1 month but before 3 months, closing months device charges will be waived off, however prorated subscription fee will be charged

4)    Closure after 3 months, 10% of the remaining device charges or one month’s installment charges whichever is higher. Prorated subscription fee will be charged

Q10. what are the basic requirements for Smart TV Jadoo Plus?
High speed internet access with 2Mbps or higher speed is required. A TV with composite or HDMI input support. Ability to connect the Smart TV Jadoo Plus in wired manner with the internet router/ hub.

Q11. Is there any kind of registration required for Smart TV Jadoo Plus?
Smart TV Jadoo Plus requires a one-time registration, which is done by the PTCL CPEI visiting your home at the time of installation. In case your Smart TV jadoo Plus shows as unregistered please contact 1218

Q12. What is included in the Smart TV Jadoo Plus kit?
Smart TV Jadoo Plus kit includes Ethernet cable, composite A/V cable, HDMI cable, power adaptor, remote control (with batteries) and Easy Set Up guide.

Q13. Is there a monthly subscription fee for using Smart TV jadoo Plus?
Yes, subscription fee of Smart TV Jadoo Plus is PKR 600 per month.

Q14. What types of TV does Smart TV JadooPlus support?
The Smart TV Jadoo Plus supports both composite (1 video + 2 audio) and HDMI inputs.

Q15. How many TVs can I connect to a Smart TV Jadoo Plus?
You can connect one Smart TV Jadoo Plus per TV.

Q16. What quality should I expect from Smart TV Jadoo Plus?
Best quality can be seen on TV channels.

Q17. How much network bandwidth is required for proper operation of Smart TV Jadoo Plus?
At least 2 Mbps PTCL Broadband connection is required.

Q18. How do I determine my Internet connection speed?
Click the Settings menu on the Home page of the user interface. Select the Network Speed Test from the menu and follow the directions.

Q19. How do I connect the Smart TV Jadoo Plus to the Internet?
You could connect the Smart TV Jadoo Plus through establishing a wired connection, connect your provided Ethernet cable to a free port on the router and follow the on-screen instructions

Q20. How do I power cycle the Smart TV Jadoo Plus?
You could power cycle the Smart TV Jadoo Plus by pressing the Power button on the remote for 8 seconds or you could disconnect the power adaptor input and reconnect after few seconds.

Q21. How do I get the best signal from my remote?
Keep the Smart TV Jadoo Plus in line with the remote for good reception of the remote signal.

Q22. Does the Smart TV Jadoo Plus have an internal hard drive for storage?
No, you could however connect an external USB hard drive through the USB 2.0 port at the rear of the Smart TV Jadoo Plus.

Q23. How can I view my YouTube favorites playlist on Smart TV Jadoo Plus?
Please create a YouTube account by going to www.youtube.com using your PC. You can then add videos in your favorite playlist. Once this is done, sign into your YouTube account from Smart TV Jadoo Plus and view videos from your favorite playlist.

Q24. What if I cannot see the Smart TV JadooPlus user interface after I connect the Smart TV Jadoo Plus?
Make sure that the TV input is set to the port where the Smart TV Jadoo Plus video cable or HDMI (HD) is connected.

Q25. How do I change the size of the video playback window?
Use the Func +/- buttons on the remote to increase or decrease the video playback window size.

Q26. How do I rate, bookmark, pause or find related videos when I am in YouTube?
Press the Menu key to see a list of all the available functions.

Q27. How do I find more information on a selected video?
Press the Info key to see more information.

Q28. Can I download and save a movie?
No, Smart TV Jadoo Plus currently does not provide the option for downloading a movie. But you can watch your stored movies through your USB flash drive or a USB external hard drive by simply connecting it to either of the USB ports at the back of Smart TV Jadoo Plus.

Q29. How to search in movies?
Go to the movies section. Press the search option on Jadoo remote. Enter the name of movie you want to search then press OK.

Q30. What does the App Market in the main menu do?
App Market provides applications such as Facebook, Youtube, twitter and more. You can install your favorite one from here.

Q31. How do I use Facebook on Smart TV Jadoo Plus?
Go to Apps Market in Smart TV JadooPlus, install Facebook from most recent apps. Go to www.popbox.com/facebook on any PC, login from your Facebook account, allow full access, and generate the CODE by on screen instructions. Enter the generated CODE into the Facebook app on Smart TV Jadoo Plus.

Q32. What will I be charged if I discontinue the Smart TV Jadoo Plus?
In case you want to discontinue your Smart TV Jadoo Plus, the following rules will apply for discontinuing the service

1)    Closure with-in 7 days (same month), No Device Charges and No subscription fee charged

2)    Closure after 7 days (same month), there will be no Device charges, however prorated subscription fee will be charged

3)    Closure after 1 month but before 3 months, closing months device charges will be waived off, however prorated subscription fee will be charged

4)    Closure after 3 months, 10% of the remaining device charges or one month’s installment charges whichever is higher. Prorated subscription fee will be charged

One Comment


  1. Dear Sir,

    With excuse I am proposing to you my idea for the benefit and survival of PTCL and the most important is to save our society (especially our new generation) from the dirty channels which the cable operators are showing to us day and night. What lessons are giving these mujras and indian channels dances and films to our innocent small and young children and particularly young girls.

    At present situation, I can only suggest to all your board members to come forward and take a bold step. PTCL has a TV channels package. Almost all the gentle and wise people like to have that instead of existing cable channels but PTCL package is so expensive difficult for a common man to have that. If my suggestion will be accepted, firstly PTCL will get much income which has been badly affected by smart mobiles using free programmes (tango, vibre, whatsapp and many more) and secondly our society will be saved from dirty mujras etc.

    I am sure about 10 crore people will buy this package and PTCL will get 10,000,000 x 300 = 3,000,000,000 (30 arab rupees) per month Inshallah.

    If you don’t agree with me 100 percent, you can make some changes but don’t throw it in the bin. I will like to have reply from you, negative or positive within 15 days. I will be the first to buy this package because the channels in it are very good and you can watch TV with your family members. If nothing came out from your side, I will try through other possible leads.

    Wish good luck to all the board members.

    Nawaz Ahmed

    maliknawaz9@hotmail.com

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