Korek Telecom selects C Square Consulting for Call Centre solution delivery
Karachi (Wednesday, November 14, 2012) – Korek Telecom selected Pakistan based consulting company for its Call Centre solution delivery in collaboration with CIS Lebanon.
With a vision to become state-of-the-art multi-channel contact centre, Korek Telecom, Iraq awarded their Call Centre implementation to C Square Consulting. Korekaimsto have quick implementation of world s number one call centre software that is fully supported by C Square.
The solution delivery is unique as it includes End to End Genesys with high availability, IVR, workforce management, call recording, screen capture and agent desktop.
About Korek Telecom
Korek Telecom offers the largest and most reliable mobile network and dominates in the country with its cutting edge technology. Providing customers with best quality network and services with best value is the main aspiration of Korek Telecom. (Press Release)