New Incentive Scheme for PTCL Employees w.e.f. July 1, 2011
Incentives to good performers is always an effective tool for encouraging and motivating the employees to exhibit higher levels of performance. With a view to make the incentives more aligned to the business objectives and effective for the employees, the management has decided to link the incentives with the achievement of revenue targets. All regions have been assigned Monthly Revenue Targets up to the level of each Business Manager. These targets will encompass the three landline revenue streams, namely PSTN, BB, and IPTV and the sum of these will constitute total revenue target for a business unit. The performance of each business unit will be measured against these revenue targets and in case of targets being met, incentives will be paid to the concerned staff (BM, ABM, ES, CPEI, Technician and CSRs) as per the details in the annexure. This incentive scheme will be effective from 1st July, 2011.
We hope that the new incentives scheme will change the strategic focus towards enhancing the revenues which will be the result of new installations, quick fault rectification, churn management and win back of customers. We are confident that the scheme will be cheered by the employees and they will put more efforts to achieve the assigned targets.
Attached policy papers must be handed over to all staff in your jurisdiction.
Syed Mazhar Hussain
No. OD/Incentives/2011/I Dated: August 3rd, 2011
Inter Office Memo
Subject: REVISED INCENTIVES SCHEME
As approved by the Management, the current incentives scheme has been revised and now
the incentives would be based on the achievement of the assigned Revenue Targets. These
targets have been assigned to all BMs which will be monitored on monthly basis and
incentives awarded accordingly.
o The Monthly Revenue targets assigned to the Operational Staff shall be the sum of
the PSTN, BB, and IPTV targets.
o In case the monthly revenue target is achieved by the BM, incentive amounts shall be
paid to all the staff reporting to that BM along with next month’s salary as per the
following Achievement Level:
Target Achievement Level
100-109% 110-119% 120% & Above
BM 8,000 10,000 12,500
ABM 4,000 5,000 6,250
ES/CPEI 2,000 2,500 3,200
Tech/CSR 1,500 1,875 2,400
o The incentive amount will increase with the increase in the target achievement level.
o In case of target achievement level less than 100%, no incentive will be admissible.
Incentives for Teams under IBR, Carrier Services, Corporate Services, Wireless, Consumer
Services, etc will be decided upon achieving the quarterly / annual targets.