December 22, 2011 by

PTCL SMS Complaint Service from Mobile Phone

PTCL introduces Complaint Service via Mobile SMS

Pakistan Telecommunication Company Limited, As part of our efforts to provide superior customer care and achieve highest level of customer satisfaction by offering convenient channels of interaction to our customers, PTCL is offering complaint registration through SMS from their cell phones with the following objectives:

 

–>        Provide a swift complaint registration channel to our Landline and Broadband customers
  ->     Elimination of customer wait time at our call centers for complaint registration

 

5 easy steps for SMS complaint:
Step 1 type :        CMP
Step 2 type :        Area code and landline number
Step 3 type :        Product code

(For Landline: LL

For Broadband: BB)
Step 4        :        Send to 05 1218 1218
Step 5        :        Receive complaint registration number
e.g., type    :        CMP 042 3586 XXXX BB
OR
Simply type “HELP” and send to 05 1218 1218

More in Customers Complaints

 

29 Comments

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  1. mouhammad ashfaq says:
    May 13, 2014 at 7:01 AM

    sir humara nob 0563812127 kahrab hai plz help kareen

    Reply
  2. fraz ahmad says:
    April 16, 2014 at 7:51 PM

    My Dear,
    Excue me please,
    i’m Fraz Ahmad,
    Adress” 81 j,b Pandori FSD
    my phone number” 041 2557193
    0345 8108276
    My fb id, frazahmad765@ymail.com
    skype contant” rana.fraz5
    Please help me” mere ptcl broadband (dsl)ha, muje full speed nhe ate,mere problem ,please jeld se jeld hl krwa do,
    Thanks a lot of bundel,
    For this kindness,

    Reply
  3. qabil says:
    March 2, 2014 at 12:03 PM

    hi sir mera evo usb problm hai 5din say thk ni ho rha 9. 3 k bjai srf 250kb speed arhe hai meri pas evo wingel hai….
    mac..e8088b669f49
    mdn. 0537205141
    plz sir problm hal kr do ya phr pta ka koi no send kro me wha say koi help mangu thnx sir

    Reply
1 2

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