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PTCL SMS Complaint Service from Mobile Phone

PTCL introduces Complaint Service via Mobile SMS

Pakistan Telecommunication Company Limited, As part of our efforts to provide superior customer care and achieve highest level of customer satisfaction by offering convenient channels of interaction to our customers, PTCL is offering complaint registration through SMS from their cell phones with the following objectives:


>        Provide a swift complaint registration channel to our Landline and Broadband customers
  ->     Elimination of customer wait time at our call centers for complaint registration


5 easy steps for SMS complaint:
Step 1 type :        CMP
Step 2 type :        Area code and landline number
Step 3 type :        Product code

(For Landline: LL

For Broadband: BB)
Step 4        :        Send to 05 1218 1218
Step 5        :        Receive complaint registration number
e.g., type    :        CMP 042 3586 XXXX BB
Simply type “HELP” and send to 05 1218 1218

About Tahir Iqbal

PTCL Worker at Switching EWSD Multan Qualification = DAE (electrical) + BS(CS)


  1. mouhammad ashfaq

    sir humara nob 0563812127 kahrab hai plz help kareen

  2. My Dear,
    Excue me please,
    i’m Fraz Ahmad,
    Adress” 81 j,b Pandori FSD
    my phone number” 041 2557193
    0345 8108276
    My fb id, frazahmad765@ymail.com
    skype contant” rana.fraz5
    Please help me” mere ptcl broadband (dsl)ha, muje full speed nhe ate,mere problem ,please jeld se jeld hl krwa do,
    Thanks a lot of bundel,
    For this kindness,

    • excue me,please help me

  3. hi sir mera evo usb problm hai 5din say thk ni ho rha 9. 3 k bjai srf 250kb speed arhe hai meri pas evo wingel hai….
    mdn. 0537205141
    plz sir problm hal kr do ya phr pta ka koi no send kro me wha say koi help mangu thnx sir

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