PTCL launches OSS in Hyderabad
Karachi (Tuesday, February 12, 2013) – Pakistan Telecommunications Company Limited (PTCL) has inaugurated a revamped One Stop Shop (OSS) in Hyderabad. The company is redesigning its One Stop Shops all across the country as part of its ‘Customer First’ initiative.
Kamran Malik PTCL Executive Vice President Customer Care said, “PTCL remains firmly committed to provide latest ICT services to meet the increasing needs of our customers”. PTCL One Stop Shops are strategically placed nationwide, which serve as the first line of contact and also facilitate the customers by offering one-window operations including billing adjustments and payments, fault rectification, new service requests, duplicate bills and many other telecom services all under one roof.