PTCL Strike Hampering Business : 2,32,000 Telephone Lines Dead:
Till September 4, 2010 PTCL 2 Lacs and 32 thousands telephone lines waiting for repair. Beginning from16 August, 2010, Ongoing strike of the PTCL employees for the last one month has compelled the businessmen and industrialists to switch over to other wireless communication (phone and internet services) in order to stay in touch with their local and foreign buyers.Industrialists said the government seemed reluctant to play any role in resolving the conflict, which is hampering business activities. “PTCL is also losing both the revenue and its clientele,” they added.
Korangi Association of Trade and Industry (KATI) Chairman Razzak Hashim Paracha said that 42,000 phones were reportedly dead in the city alone.
The Kati area with over 5,000 units has over 12,000 PTCL landline connections and as many industries especially export-oriented units have more than 10 lines, he said.
“Around 800 phones in Korangi area are down right now for the last one month,” Razzak said, adding that he had written a letter to the prime minister seeking his intervention for resolving the issue between the PTCL management and workers immediately.
He said in absence of PTCL DSL lines many industrialists especially exporters had acquired wireless broadband being offered by various private companies as they cannot afford to lose their buyers.
North Karachi Association of Trade and Industry chairman Sadiq Mohammad said that 2,000 units had been at the mercy of PTCL as the development work for the last three years in the area had almost destroyed the landline system. “Perturbed by the PTCL many industrialists have switched over to wireless mode of communication,” he added.
F.B. Area Association of Trade and Industry chairman Shahid Ismail said out of 2,000 units, the landline service of telephone including fax, internet etc., had been out of order in 30-40 per cent units in the area.
“This is a high time for the wireless internet and phone providers after getting demand as many businessmen have hired their services,” he said.
Salim Parekh, the chairman of SITE Association of Industry (SAI), said the industrialists now preferred to switchover to wireless, mobile services and other modes other than PTCL. “It will be revenue loss for PTCL when the trust deficit converts into total switchover from PTCL to other service providers,” he added.
He said the PTCL was not receiving complaints against the recurring interruptions and reported faults in the PTCL services in the country’s biggest industrial estate. “The ongoing strike has given another reason for PTCL officials in SITE area to seek excuses for not attending the faults.”
The cable faults and other minor faults with their continued registration of complaints by individual industrialists in own chase up and through the association remains un-attended for the needful of capital repairs to reduce and eliminate the high frequency interruptions in the PTCL services throughout the year and particularly in these days.
The SAI chief said that the facility of 11 telephone lines including fax services of former SAI chairman Engr M.A. Jabbar remained disconnected for many days.
Many members of the association including Diamond Textile (Pvt) Ltd, Al-Azmat (Pvt) Ltd, Razak Silk Mills (Pvt) Ltd, Zeenat Shirt Factory, Nawab Brothers Steel Mills (Pvt) Ltd, Futehally Chemicals (Pvt) Ltd, Z.K. Industries etc., are also complaining of recurring faults and no relief has been retrieved to them so far.
He said the taxpayers of the biggest industrial estate contributing in sizeable exports of the country deserve a fair treatment possibly with the pressure of government of Pakistan and Privatisation Commission in terms of promised improved services by the private purchasing party at the time of takeover of PTCL from the government.
He asked the PTCL higher-ups to issue orders for capital repair works preferably outsourced if the operating and maintaining staff in the SITE remained infected by go-glow or no-work policy, which is taking the trade facilitation to zero on account of dismal performance of PTCL in the SITE area.