PTCL Broadband DSL

PTCL DSL -Broadband Pakistan (Unlimited)

PTCL Broadband is the largest and the fastest growing Broadband service in Pakistan.  In less than three years of it launch, PTCL has acquired approximately 370,000 Broadband customers in over  280 cities and towns across Pakistan, leading the proliferation and awareness of Broadband services across Pakistan.

Experience the Internet at its fastest with high-speed access from Broadband Pakistan, simultaneously, enjoy Voice service over the same telephone line without any extra cabling connections! Broadband Pakistan offers DSL service with unmatched reliability, affordability and connectivity.

Features

  • Cost effective Always On Internet access
  • High speed data download
  • Unlimited download
  • Free Modem
  • Free Installation
  • Convenient ordering on phone and web
  • No upfront charges

“Broadband Pakistan is now available in over 280 cities/towns including Lahore, Karachi, Islamabad, Rawalpindi, Quetta, Faisalabad, Multan, Hyderabad, Peshawar, Gujrat, Gujranwala and Bhawalpur.

With the option of subscribing to the speed of (1Mbps, 2Mbps,) and (4Mbps) packages, you can now choose one that best suits your surfing style.

DSL-1MB Unlimited
Rs. 1,199 / month
Free Unlimited download
Free Modem & Installation
DSL-2MB Unlimited
Rs. 1,999 / month
Free Unlimited download
Free Modem & Installation
DSL-4MB Unlimited
Rs. 4,999 / month
Free Unlimited download
Free Modem & Installation.

To subscribe to PTCL broadband service call 0800 80800

For complain registration please call 1218

102 Comments


  1. Can we use stc 101 modem in Pakistan

  2. Farooq Ahmed says:

    I have ordered my new connection almost 2 months ago in Islamabad, but PTCL is not taking interest on my application, please sir do something about it

    Name: Farooq Ahmed
    Application ID: 23QY9C9
    Ph #: 03148146868
    Address: H.No.154 Queens Street, Greens Avenue, Park Road, Islamabad

  3. azhar saeed says:

    my internet not working and i do many complains but no solution till now.my ph. No. 0483861059

  4. سہیل علوی says:

    اسلام علیکم لالا جی کیا سروس ہے آپکی ہفتے میں صرف ایک دن میرا انٹرنٹ کب ٹھیک ہو گا جی بل تو آپ ہر مہینے لیتے ہو اس میں میرا# 0543588021نمبر ہے


  5. my #054-413245 city narowal muhlla rehman pura sir my dsl is not working last 07 days sir we complaint so many time sir i am working in stc saudi arb riyadh in post of s/tech nation my contact#is 00966503038977


  6. my dsl is not working properly for many months… i complain my time on 1218..& personally in sanda exchange…but they do not take any action… i m paying my dues regularly but total negligence frm ur side…if u cant run this department plz cose it down… & please take serious action against sanda excange…… 042-37148220..i m facing problem on this number.

  7. Ghulam Qadir says:

    2MB Connection No. 0537530292 and my Contact No.0300 4900077

  8. Ghulam Qadir says:

    It is very astonishing that a connection i have of 2MB but a video or downloading of 15 mints takes such a time that there is no way out except cancel it in between. Is there any solution of it u have.? Slow speed i have never seen else where except my connection.
    Please hep me in this regard.


  9. ager aap ka net sahi nahi chal raha hai to conetect . me 0315-5799937.. problem solve wo bhi 10 mint mai

  10. muhammad hanif says:

    main ptcl kay number 0622880689 par dsl use kar raha hon….main ny multiple compllaints kraein laikn ne theak nai howa….dsl theak kia jata hai , 10 , 15 mint kay lia net aata phir kbhi nai aata…. complaints detail yeh hai…
    complaint number date
    05 31.08.12
    67 01.09.12
    31 03.09.12
    update 09.09.12

  11. Laique Ahmed Ansari says:

    TO WHOM IT MAY CONCERN

    I AM LAIQUE AHMED ANSARI,

    THIS TO BRING YOUR KIND ATTENTION THE FOLLOWING UN-RESOLVED ISSUES:

    1) WRONG INFORMATION PROVIDED BY THE CUSTOMER CARE PEOPLE

    2) NO FARE USAGE POLICY WAS DISCUSSED AND NO CLEAR CUT INFORMATIONS ARE BEING PROVIDED BY ANY OF UR CUSTOMER CARE, YOUR TECHNICAL PERSON, ETC

    3) FROM DAY THIS MONTH STILL I M NOT RECEIVING PROPER SIGNALS, ACESS PROBLEM IS THER, ACCESS POINT IS ALWAYS DOWN, NO PROPER INSTALLATION IS BEING PROVIDED, STILL THE ACESS POINT IS HAVING PROBLEMS,

    4) WORST CUSTOMER CARE SUPPORT

    5) REGULARLY SENDING COMPLAINTS BUT STILL THINS ARE AS SAME AS EVER

    6) MY USAGES IS SHOWING MORE THEN WHAT I HAVE USED

    7) TRYING TO REACH CUSTOMER CARE OFFICER BUT HE EITHER UN REACHABLE ESILY , IF ANY HOW PICK THE CALL THEY IS NOT WILLING TO RESOLVE THE PROBLUM.

    8) I AM WAITING ON 2nd SEPTEMBER 2012 YOUR TECHNICAL PERSON OF PTCL, BUT THEY ARE NOT STILL VISIT (WHY)?

    9) WHEN I AM ASKING TO EITHER PROVIDE A COMPLETE SERVICE OR REFUND THE TOTAL AMOUNT AS I HAVE NOT AVAILED ANY CONSISTENT SERVICE FROM YOUR SIDE, ON THIS POINT I AM BEING REFERRED TO YOUR CUSTOMER CARE WHERE THE REFUNDS ARE BEING SUBJECT TO BE ON PRO-DATA USAGE, WHY I SHOULD BE PAYING WHEN THE SERVICES IS NOT BEING CONSISTENT AND NO ONE IS ADDRESSING TO PROBLEMS.

    I HEREBY REQUEST TO RESOLVE ALL THE COMPLAINTS AND ADDRESS THE ISSUES ON IMMEDIATE BASIS,
    I AM WILL TO USE CONNECT WITH NO FURTHER HURDLES, IF YOUR TEAM IS A FAILURE TO RESOLVE ALL ISSUES,
    I SINCERELY REQUEST YOU TO REFUND MY TOTAL AMOUNT WITHOUT ANY DEDUCTION.
    I HAVE BEEN MENTALLY HARNESSED WITH YOUR QUALITY OF SERVICES,
    YOUR CUSTOMER SUPPORT AND CUSTOMER CARE OFFICER.

    LOOKING FOR A FAITHFUL SOLUTION AND A CONSISTENT SERVICE AND A IMMEDIATE ACTION ON THIS COMPLAINT.

    REGARDS
    LAIQUE AHMED ANSARI
    MOBILE NO # +92346-3868889
    Phone number # 0223865219
    HYDERABAD LATIFABAD SINDH.


  12. A.O.A

    I am from Islamabad. My Phone No.051-2843912 is dead or alive, no dial tune, when light come then some time dial tune come, after 10 to 15 Mins. dial tune out and my Primary & Secondary DNS Server IP is static, although i do not have check the static Primary & Secondary DNS Server. from 06-08-2012 with complaint # 1-4506925615 & 85 & 65 & 64 …… I have so many times complaint 1218 but no response from PTCL. Two time call from PTCL # 04235710143. asking if your number is correct press 1 and 2 i also two times press 2, but Response.

    What is the Number of Director Compliant or other one.

    Any one Help me.

    Muhammad Umar Hayat
    DEO,
    Supreme Court of Pakistan,
    Islamabad
    051-9082324

  13. safeel ahmad says:

    salam sir i m a student sir 1 maheena say sa mera dsl speed our downloding speed intehaaei slow hai mein na exchange mein be complain kiya ta os sa bhe kuch nhn huwa 1218 per bhe complian ki os sa bhe theki nhn huwa sir ya kiya problem hai 1 maheena huwa ha our abe tak dsl ki speed theki nhn huwe speed itne slow ha bytes mein ha our kubi ate ha our kubi nhn modam per internet ki light babal karti ha our adsl ki light babal nhn karta o theki ha phone line mein be problem nhn ha ku ka exchange walo na check kiya ta sir mein wasa bil pay karta huo plz mera help kara ya mera sathi last chance ha complain ki ager es sa be kuch nhn huwa teo per majborn line cutni paragi plz mera help kara.
    telephone number.0938310876
    and my mobile is that 03059526879

  14. Bicktash Ali says:

    Shame on all the PTCL employees, you are a disgrace, your customer services are a sham, wish I could kill you all. My number is 0992382248, don’t repair it, don’t do anything ok? wait till I make a scene outside your exchange you bloody careless people.


  15. I intended to use broadband service to which I had to apply for a landline connection as well. The landline connection was provided in May and they handed over the modem for broadband service and told me that they were going to fix it later. To date after many reminders they have not yet fixed the modem nor activated the service.

    However, I am being continuously billed for service which I have never used. You can check from internet log service or by any means about the veracity of my claim.

    Now, I have purchased EVO wireless service. Now I don’t need both the landline service and the broadband service. Therefore, please bill me the landline service charges and stop the service with this date in effect.

    Regards

    Umer Hafeez
    37405-6835170-5
    Contact # 0334-5466-563

  16. Hassan Rajput says:

    Dear sir my dsl has not working since 6 months please solve the problem.my PTCL number is 0222765111


  17. my ptcl no. is o616221561 i want the acount and password of my device or internet service provider because i want to connect wireless router to it plz…………………….

  18. Moeen Abbass says:

    Hey Guyz!

    Sindh me PTCL ke hawaly se ager koi b complaint ho then please contact me I can solve yor issue within 24-48 hours Guranteed!
    Email: abbassmoeen@gmail.com Cell: 03413227530

    REGARDS,


  19. ptcl ka net thiek karo nahi to ..


  20. this is really bulshit … i m fadeup poor customer care poor service even poor response … all r bastardsssss bloody hell PTCL


  21. BASTARDSSSSSSSSS PTCL POOR SERVICE POOR CUSTOMER CARE HELL PEOPLE


  22. islamabad ma service aesi chutya hy haramiyoooooooooooooooooooo


  23. just want to say bad connection,,


  24. sir my dsl slow
    theek karo dsl spped ko


  25. me DSL 1 MB use kar raha hon magar speed 240kbp se ziyada nahi aarahi mera no hai 36630530 northnazimabad ka Elaqa hai 1Mb speed k se aaigi ? kuch karo yaar parishan kar diya hai PTCL walo ne


    • my #0542-413245 is out of odder last 07 days my wife complaint so many time but they don’t take Action please sir take it action

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